Good Tuesday Morning everyone
Well not much happened here last week. I was determined to have a break after a few fraught weeks other than making my DT cards, and I am still trying to sort out my Platinum machine.
Are you sitting comfortably, then I'll begin. After discovering on Christmas day that I had a duff machine and if that wasn't sad enough I knew I couldn't do anything until the 4th January. I rang the company I purchased it from on the 4th. They said they would contact their supplier and call me back. He rang me back within 20mins and said that the suppliers would be calling me to deal with the problem directly. They duly rang me back and I explained the faults. So they said rather than them trying to explain the problems to Spellbinders here is their email address , you can deal with them direct. The next day I had an email back from Spellbinders wanting to know exactly what was wrong with the machine and that they would pass on the faults to the products manager to assess the problem. I explained at this time I didn't want the faulty one fixed as they would have to file the machine just to get the handle up, and was told again it would be up to the products dept. 4 day's later I emailed Spellbinders just to ask if anything was happening as I'd heard nothing from them, only to get an automated email saying they were at CHA and nothing would be done until their return. About a week later I got an email asking again to tell exactly what was wrong with the machine in detail. By this time I was livid. So I rang the shop that I purchased said machine from, and explained everything. He was shocked, and apologized and said he thought it was being dealt with.
Stick with me folks nearly finished.
So he made arrangements to have the faulty machine collected on Tuesday last, and he said he would order me a new machine. Today ( Monday ) I spoke to the shop I purchased it from only for him to say " I think I should have ordered you machine shouldn't I ", very calmly I said yes!. So this is the best bit. He said right leave it to me I will order you one and you should have it by Friday this week or a least have news of the delivery, I said thank you, and he then said, if you haven't heard anything by Friday could you ring me just to make sure I remembered to order you one. Grrrrrrrrrrrrrrrrrrrrr!!!!!! What the hell is going on, why should I do all the running.
So It's now a month, and still no Platinum, I only hope it's worth waiting for.
I'm a moaning old moo aren't I, don't all shout yes so LOUD!
Anyway on a lovely note Claire & I are going to the theatre to see the ballet production of Swan Lake on Saturday. It's my Christmas pressies from her & Toby. I hope they have a pause button when they are in mid flight lifts, as I know Claire will be needing the loo on numerous occasions. I have said that the lifts & pirouettes that she might miss I will rein-act them later for her with a crane as my prince.
Anyway, here goes with the card.
Creative Expression- Coconut white & Grey card
Creative Expressions- Thoughtful Sentiment Stamp
Couture Creations- Strawberry Leaf
Spellbinders- Cinch and Go Dies
Spellbinders- Rose Creation Dies
Spellbinders- Les Papillions Two
Cosmic Shimmer- Detail Silver Shine
Tim Holtz- Distress Ink- Weathered Wood
Sue Wilson- Frames & Tags- Pierced Tags
Sue Wilson-Canadian Collection-Montreal
Sue Wilson- Finishing Touches- Delicate Fronds
Sue Wilson- Embossing Folder- Wild Rose